Co-Managed IT Services

Unlocking Potential, Unleashing Innovation

TYmor Technologies
Co-Managed IT Services Case Studies

When a fast-growing architecture firm’s IT team struggled to keep up, they turned to Tymor Technologies for additional support.

WHAT IS CO-MANAGED IT?

Co-managed IT allows your internal IT team to outsource tasks they lack time for or the skill set to handle to an experienced third-party IT services provider. Think of it as filling in the gaps with an extended team approach, without needing to hire, train, and manage additional headcount.

What Co-Managed IT Services Does Tymor Technologies Offer?

Every organization has unique strengths and weaknesses in IT. Tymor Technologies provides a wide range of co-managed IT services to ensure a customized support plan that meets your business needs. Here’s a short list of what we offer:

Collaborating with Your Team
Help Desk Support
Onboarding and Offboarding
Software Licensing and Renewals
Network Management and Monitoring
Backup and Disaster Recovery
Software Patches and Upgrades
Cybersecurity
Documentation & Strategic Planning
Employee Training
Specialty Services

What Are Co-Managed IT Service Providers?

Co-managed IT service providers offer a wide range of supplemental IT and technology support to meet your organization’s needs.

This support can include extended help desk support, cybersecurity, network management, software renewals, and more.

With a significantly lower cost than doing everything in-house, co-managed IT services can strengthen your IT department without breaking your budget.

Why Choose a Co‑Managed IT Model for Your Business?

Overworking your IT team can lead to errors and prevent them from focusing on strategic priorities.

With co‑managed IT services from Tymor Technologies, you’ll have the IT support needed to help your team and business thrive. Here’s why:

Burnout

Your in‑house IT department is overwhelmed—vacations, sick time, or unplanned leave often pose serious problems. The team shows signs of burnout.

Focus on Success

You want your current team to focus on projects that drive the business forward, but daily tasks are bogging them down.

Maintenance Overload

Important proactive maintenance isn't getting done. Urgent problems constantly distract your staff from critical patching, updates, and monitoring.

Rapid Growth

Your business is growing quickly, but you lack the budget or time to hire additional headcount. You need short‑term help to scale up.

Hybrid Work Environment

Most of your employees are remote, and you're concerned about having the right services in place, especially security policies and practices.

Lack of Expertise

You have gaps in specific expertise, and finding the right talent is challenging and costly.

The Business Benefits
of a Co-Managed IT Model

Co-managed IT supplements your team’s gaps, letting you focus on long-term goals and strategic projects. Here’s a list of pragmatic benefits:

Cost Efficiency
Hiring, training, and retaining top IT talent is time-consuming and expensive.
Risk Mitigation
Most organizations lack the budget for true cybersecurity expertise and enterprise-grade tools.
Project Completion
In-house IT teams often struggle to keep up with day-to-day tasks, let alone new projects.
Access to Expertise and Tools
Solution architects, CIOs, CISOs, Microsoft and Apple technicians, cloud IT consultants, and more are available. Access high-end tools such as ITGlue and ConnectWise, round-the-clock security systems, cloud backup solutions, managed data centers, and more.

WHAT DOES CO-MANAGED IT COST?

Consider the cost of hiring all the resources you need versus purchasing a flexible suite of services to fill the most needed gaps. Here are some average salaries and recommended staffing levels, excluding overhead/labor burden (20%–30%) or technician utilization (70%).

CO-MANAGED IT SUPPORT DESK: COST SAVINGS OVERVIEW

COST ANALYSIS AND SAVINGS

1. REDUCED LABOR COSTS:

In-House IT: $60,000–$80,000/year per specialist.
Co-Managed Support: $2,000–$5,000/month ($24,000–$60,000/year).

SAVINGS: POTENTIAL ANNUAL SAVINGS OF $18,000.

2. INCREASED EFFICIENCY:

Internal Resolution Time 2–4 hours per issue.
Co-Managed Support 1–2 hours per issue.

SAVINGS: REDUCING DOWNTIME CAN SAVE $10,000/YEAR.

3. ACCESS TO ADVANCED TECHNOLOGIES:

In-House Investment $10,000–$50,000/year.
Co-Managed Support Includes advanced tech.

SAVINGS: AVOID $30,000 IN TECH COSTS.

4. TRAINING COSTS:

External Training $5,000–$10,000/year.
Co-Managed Support Training included.

SAVINGS: AVOID $7,000 IN TRAINING COSTS.

5. PREDICTABLE COSTS:

Internal Costs Unpredictable expenses.
Co-Managed Support Fixed monthly fees.

How Tymor
Technologies Can
Help:

Tymor Technologies offers a Co‑Managed IT Support Desk that reduces staffing needs, minimizes downtime, provides advanced technologies, and offers predictable costs.

For more information on how we can save you money, Contact Tymor Technologies.